Cancelled Events

If your event was cancelled due to COVID-19, you are eligible for a full refund and given the option to donate the value of your ticket.

The only cost that isn’t refunded is the booking fee which is a rule set by our ticketing agencies.

You will be contacted by the ticketing provider about your refund directly.

If you do not hear from them about your refund by Tuesday 8 February please contact the ticketing providers (Ticketmaster or iTICKET) directly, or if you need more support email

If you purchased your tickets through the Aotearoa New Zealand Festival of the Arts directly please contact the Aotearoa New Zealand Festival of the Arts ticketing team by emailing

Check out our 2022 Revised and Reduced programme which features online events and performances from our Writers programme, Chamber Music Series and Tungia Tahia Festival.