Ticketing and Sales Manager
This is an exciting opportunity (fixed-term, full-time, May 2021 – end of April 2022) to work across Tāwhiri produced events with a primary focus on the 2022 New Zealand Festival of the Arts (and associated events).
As Ticketing and Sales Manager, you will be responsible for carrying out sales, ticketing and audience services for all Tāwhiri led events.
This role reports, and works closely with, to the Head of Audience and Partnerships. Internally, you will also work closely with the Marketing Lead, Programming, Technical, Finance teams as well as other staff as required. Externally, you will work closely with Tāwhiri’s ticketing providers, and will provide exceptional service to our audience as their first point of contact. This role will also be involved in the implementation of a new pledging platform currently being explored by Tāwhiri.
We are looking for someone with a minimum of 3 years’ experience in ticketing/sales manager role with team management experience. You will have a proven experience in dealing with customers and key stakeholders both in person and remotely and have strong understanding of the customer journey. The ideal candidate is agile and well organised, a team player, cool under pressure and is up for the challenges and rewards of working in a multi-event creative arts context.
To apply, please provide a CV outlining your relevant experience as well as a one-page cover letter which clearly articulates how your skills and experience meet the key capabilities of the role. For any queries or to submit your application please email firstname.lastname@example.org.
Applications close 5pm, Friday 16 April, 5pm. If this job is still posted, it is still available.
Please note that due to the nature of our events, a flexible approach to working hours during Festival periods is essential. Some weekend and evening work will be required.