Booking periods and offers
The Culture Club supporters: Preferential booking runs from Thursday 7 November to Sunday 17 November 2019. Learn more about The Culture Club here.
Public sales: From Monday 18 November 2019.
Early Bird sales: Book early and save! Early Bird prices are available for most shows, giving you a discount on top of the ticket price. But only until Monday 16 December 2019!
Take Five Pass: A discounted Writers multi-pass is available to purchase from Thursday 7 November (for The Culture Club) and Monday 18 November (General Public). The Take Five Pass enables you to save 20% off all $19 Writers sessions, subject to availability. Passes are strictly limited and only available to purchase until Friday 21 February 2020.
Booking online is the easiest way to purchase your Festival tickets. Click the Buy Tickets button on that event page or add events to your shortlist by clicking on the heart icon. In the shortlist you can select your session and buy your tickets by clicking on the Buy button.
You will be transferred to the Ticketmaster website to finalise your ticket payment. All tickets bought online incur a $5.00 fee per transaction. A payment processing fee of no more than 2.3% applies to purchases by credit or debit card. For more information on booking fees, see below.
Other ways to book
To book by telephone: Call our dedicated Ticketmaster line on 0800 120 071. It is possible to buy tickets to multiple events via telephone. Phone bookings incur a $11.00 fee per transaction.
In person: Purchase tickets over the counter at the Wellington Opera House or Wellington iSITE.
The Opera House box office is open Mon-Fri, 9am-5pm, and Sat-Sun, 10am-4pm (closed on public holidays).
The iSITE outlet is open Mon-Fri, 8.30am-5pm, and Sat-Sun, 9am-5pm (public holidays 9am-4pm).
Outside Wellington? You can also book at Ticketmaster outlets nationwide.
Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!
Door sales and Ticketmaster outlets incur a $2.00 fee per ticket.
There are several ways to receive your tickets:
Post or courier*
Mobile download (selected events)
Collect at venue
*Tickets cannot be posted or couriered after Friday 7 February 2020. Beyond this date, you may select print-at-home, mobile download, or collect your tickets from the venue box office.
It is essential you advise Ticketmaster at the time of booking if you have any special seating requirements, such as wheelchair access, hearing loop access, or a companion ticket. Please phone through your booking on 0800 120 071 to discuss your requirements with a Ticketmaster customer service representative.
For more information on Festival accessibility, including our Access and Inclusion programme, click here.
Booking for more than ten people? Email email@example.com or call the dedicated group line on 09 970 9745.
Tickets for this event are sold through iTICKET. Booking fees apply.
Ticketmaster booking fees apply to all ticket purchases, including door sales.
Internet bookings: $5.00 per transaction
Phone bookings: $11.00 per transaction
Tickets couriered: $9.00 per transaction
Door sales and Ticketmaster outlets: $2.00 per ticket
A payment processing fee of no more than 2.3% applies to purchases by credit card or debit card.
Booking online? Get your tickets posted or download them through your Ticketmaster account to print-at-home or show on your smartphone.
Lost your tickets? If you have lost your tickets, please contact Ticketmaster on 0800 120 071.
Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 120 071.
Child prices: Selected shows have special prices for children aged 15 years and under. Te Ata events have child prices for under 18s and under 25s. See specific events for details. All children must have a ticket, regardless of age.
If you have any other questions, feel free to contact us at firstname.lastname@example.org and we will be happy to help.
Tips for a smooth experience
Arrive early, as most venues won’t be able to seat latecomers and you will not be entitled to a refund or transfer.
The venue box office will usually open one hour before the show for last-minute ticket sales and ticket collection.
If collecting tickets, please be there at least 30 minutes before the performance starts.
Venues will generally open for seating 30 minutes prior to the start of the show.
Tickets to all shows are non-refundable and non-transferable, except if a show is cancelled, or as required under New Zealand consumer law. If a show is cancelled, you will be refunded your ticket price (excluding the Ticketmaster service fee). Any claims on refunds for cancelled shows must be submitted prior to Friday 27 March 2020, via Ticketmaster.
Tickets to all shows are subject to availability. Unless selected otherwise, the best available seats (in each price category) at the time of purchase will be sold.
Latecomers may be excluded from a show, or only admitted at a suitable time. Latecomers will not be entitled to a transfer or refund.
Remember to switch off your mobile phone prior to the start of the show. Recording and photography during all performances is prohibited.
Information on this website is correct at the time of entry. The Festival reserves the right to alter without notice any events, programmes and artists.