Our priority is the health and safety of our audiences, artists, staff and crew.
Compulsory Vaccination Certificates
As indicated by the Government, from Sunday 3 December 2021 Aotearoa New Zealand will enter the Covid Protection Framework (traffic light system) and all Festival events are subject to Compulsory Vaccination Certificates (called My Vaccine Pass) for all eligible people aged 12 and over.
How to get your My Vaccine Pass
Visit the Unite against COVID-19 website for more information.
What to bring to a Festival event
To attend Festival events you will be required to show your My Vaccine Pass on entry. If you are under the age of 12 you are not required to have a My Vaccine Pass. Proof of age may be required to enter some venues.
Face coverings will remain mandatory under Red traffic light setting. However, for all those who can, we encourage audience members to wear face coverings when attending all Festival events under Orange traffic light setting.
Other Important Information
Other public health messages will be dependent on the venue and based on the traffic light status. We will update the website with the relevant safety event information close to the event, and if you have booked tickets you will be contacted via email and provided all the safety information.
We will adhere to all Government regulations and our terms and conditions of purchase and attendance will be updated accordingly. Please take this into consideration when purchasing your ticket. If the change in Government regulations means you are no longer able to attend, you will be eligible for a refund.
You must not attend a Festival event if the following applies to you or any members of your group:
- You are currently subject to a 14-day isolation period
- You are awaiting results from a COVID-19 test
- You are feeling unwell with symptoms associated with COVID-19 (e.g. fever, cough, sore throat, shortness of breath, sneezing/running nose, loss of sense of smell and/or taste)
- You have come into close contact with any known or suspected case of COVID-19 in the past 14 days
If any of the above apply, an exchange to an alternative performance in the 2022 Festival or a refund may be authorised by the Festival. If your booking is part of a group, you are of course welcome to pass your ticket onto another friend or family member.
If the Festival needs to cancel an event due to COVID-19, you will be entitled to a refund.
If the Festival reschedules an event due to COVID-19, you will be able to transfer your ticket(s) to the rescheduled performance or you will be entitled to a refund
For more detailed information about our Covid-19 Policy please visit our Covid-19 Terms & Conditions.
The Culture Club supporters: Preferential booking runs from Friday 15 October to Monday 25 October 2021. Learn more about The Culture Club here.
Public sales: Begin Tuesday 26 October 2021.
Early Bird sales: Early Bird prices are available until Monday 22 November 2021.
TIX for 20: A limited number of $20 Aotearoa New Zealand Festival of the Arts tickets will be made available throughout the Festival via email to TIX For 20 followers throughout the Festival, 21 February – 20 March. Find out more.
Take Five Pass: A discounted Writers multi-pass is available to purchase now. The Take Five Pass enables you to save 20% off all $19 Writers sessions (subject to availability). That’s five hours of book-lovers’ bliss for just $76! Passes are strictly limited and only available to purchase until Friday 25 February 2022.
Choose Your Price: As part of our mission to make art more accessible to more New Zealanders we are piloting a new values-driven ticketing platform for 2022 called Choose Your Price for a range of performances across the Festival from Wellington to Ōtaki. Choose Your Price empowers you to select your ticket price based on what you can afford. Find out more about this initiative.
Other ways to book
To book by telephone: Call our dedicated Ticketmaster line on 0800 111 999 during opening hours: Mon-Fri 9am-9pm, Sat-Sun 9am-5pm.
In person: Purchase tickets over the counter at Wellington iSITE
The iSITE outlet is open Mon-Fri, 8.30am-5pm, and Sat-Sun, 9am-5pm (public holidays 9am-4pm).
Outside Wellington? You can also book at Ticketmaster outlets nationwide.
Door sales: Tickets may be purchased at the venue one hour prior to the show – provided there are still tickets available!
Booking online is the easiest way to purchase your Festival tickets.
To book multiple shows: Unfortunately, Ticketmaster does not currently have the functionality to offer a multiple show purchase. If you would like to buy tickets to more than one Aotearoa New Zealand Festival of the Arts show, please complete this form and a Ticketmaster representative will be in touch with you directly to confirm your booking within 24 hours. We apologise for any inconvenience caused and appreciate your patience and understanding.
To book individual shows: Simply follow the Buy Tickets link on that event page.
Book your way: Want specific seats? Book shows individually and you can select your seats. Want to save on booking fees? Book multiple shows with this form (more info above) and you will be allocated best available seats, and save on booking fees! See below for details on booking fees.
Wider Wellington Region and Choose Your Price Events
Events outside of the Wellington CBD are ticketed through iTICKET.
To book by telephone: you can call iTICKET on 0508 iTICKET (484-253) or (04) 974 4111. Call centre hours are Mon-Fri,9am-9pm, and Sat-Sun, 10am-9pm (closed on public holidays).
Please note: there are no booking fees for Choose Your Price events.
There are several ways to receive your tickets:
Post or courier*
Mobile download (selected events)
Collect at venue
*For Ticketmaster bookings, tickets cannot be posted or couriered after Friday 4 February 2022. Beyond this date, you may select print-at-home, mobile download, or collect your tickets from the venue box office.
Access requirements and bookings
It is essential you advise the Festival at the time of booking if you have any special seating requirements, such as wheelchair access, hearing loop access, or a companion ticket. Please phone through your booking on 04 473 0149 (ext. 6) to discuss your requirements with our Access booking team. For more information on Festival accessibility, including our Access and Inclusion programme, click here.
Booking for more than ten people? Email email@example.com or call the dedicated group line on 09 970 9745.
Booking through Ticketmaster:
Internet bookings: $5.00 per transaction
Phone bookings: $11.00 per transaction
Tickets couriered: $9.00 per transaction
Door sales and Ticketmaster outlets: $2.00 per ticket
Any bookings made through the multiple booking form will have a fee of $5.00 per transaction.
A payment processing fee of no more than 2.3% applies to purchases by credit card or debit card.
Booking through iTICKET:
Online: A $2.50 booking fee per ticket applies to all tickets booked online through iTICKET, capped at $7.50 per transaction.
Phone bookings: $7.50 per transaction.
Credit Cards: A payment processing fee of no more than 2.5% applies to purchases by credit card or debit card.
Bank Transfer: A payment processing fee of $1.50 applies to purchases made by bank transfer.
Online EFTPOS: A payment processing fee of no more than 1.8% applies to purchases using online EFTPOS or POLi.
There are no booking fees for Choose Your Price events.
Booking online? Get your tickets posted, download them as print-at-home, or show on your smartphone.
Lost your tickets? If you have lost your tickets, please contact Ticketmaster on 0800 111 999.
Tickets didn’t arrive? If you haven’t received your tickets within 10 days of booking, please contact Ticketmaster on 0800 111 999.
Child prices: Selected shows have special prices for children aged 15 years and under. See specific events for details. All children must have a ticket, regardless of age.
If you have any other questions, feel free to contact us at firstname.lastname@example.org and we will be happy to help.
Tips for a smooth experience
Arrive early, as most venues won’t be able to seat latecomers and you will not be entitled to a refund or transfer.
The venue box office will usually open one hour before the show for last-minute ticket sales and ticket collection.
If collecting tickets, please be there at least 30 minutes before the performance starts.
Venues will generally open for seating 30 minutes prior to the start of the show.
Tickets to all shows are non-refundable and non-transferable, except if a show is cancelled, or as required under New Zealand consumer law. We also have specific Covid-19 Terms & Conditions here . If a show is cancelled, you will be refunded your ticket price (excluding service fee). For Ticketmaster and iTICKET bookings, any claims on refunds for cancelled shows must be submitted prior to Friday 25 March 2022. Refunds for cash bookings must be claimed from the original point of purchase.
Tickets to all shows are subject to availability. Unless selected otherwise, the best available seats (in each price category) at the time of purchase will be sold.
Latecomers may be excluded from a show, or only admitted at a suitable time. Latecomers will not be entitled to a transfer or refund.
Remember to switch off your mobile phone prior to the start of the show. Recording and photography during all performances is prohibited.
Information on this website is correct at the time of entry. The Festival reserves the right to alter without notice any events, programmes and artists.